Non-personalized items can be returned for a full refund within 30 days of purchase.
Personalized items can be returned for a 60% refund within 30 days of purchase.
In either instance, the customer will be responsible for return shipping cost of the item.
If you would like to return an item, please send it to the address below, and be sure to include your receipt so that we can identify your account and correctly process the refund.
925 Poinsettia Ave
Vista CA 92081
*Please note that full refunds cannot be offered if you receive an incorrect item. Our policy in this situation is always to send out the correct item in a timely manner.